Cheat sheet

CompTIA A+ Cheat Sheet

Practice this exam

Core 1 Hardware

  • 13-28% of exam
  • Mobile Devices Hardware Storage RAM vs Storage

Core 1 Networking

  • 11-23% of exam
  • Ports Networking Cloud NAT vs DHCP

Core 2 Systems

  • 23-28% of exam
  • Windows Tools Linux + macOS UEFI vs BIOS Boot Triage

Security + Ops

  • 21-28% of exam
  • Security Procedures Malware Triage Troubleshooting Steps

Quick Facts

  • Exams 220-1201 + 1202
  • Questions Max 90 each
  • Time 90 min each
  • Pass C1 675/900
  • Pass C2 700/900
  • Format MCQ + PBQ
  • Skill Troubleshoot first

Laser Process HA

  • Process -> Charge -> Expose -> Develop
  • Transfer next Fuse toner Clean drum Laser only

RAM vs Storage HA

RAM

  • Volatile
  • Active work
  • Fast

Storage

  • Persistent
  • Saved data
  • Slower
  • Work vs save

Mobile Devices HA

  • Touchpad Pointer input
  • Digitizer Touch layer
  • Dock Port expansion
  • NFC Near-field pairing
  • Bluetooth Short-range wireless
  • Hotspot Shared cellular

HDD vs SSD HA

HDD

  • Mechanical
  • Cheaper
  • Moving parts

SSD

  • Flash
  • Faster
  • No moving
  • Spinning vs flash

Hardware HA

  • CPU Executes instructions
  • RAM Volatile memory
  • Motherboard Component backbone
  • PSU Power supply
  • GPU Graphics processing
  • TPM Hardware trust

Storage HA

  • HDD Spinning disk
  • SSD Flash storage
  • NVMe PCIe storage
  • SATA Drive interface
  • RAID 0 Stripe speed
  • RAID 1 Mirror redundancy

Printers HA

  • Laser Toner process
  • Inkjet Liquid ink
  • Thermal Heat paper
  • Impact Ribbon strike
  • Fuser Bonds toner
  • Duplex Two-sided print

Mail Ports NE

  • SMTP 25 | POP3 110 | IMAP 143
  • SMTP sends POP downloads IMAP syncs HTTPS 443

NAT vs DHCP NE

NAT

  • Translates addresses
  • Internet sharing
  • Router

DHCP

  • Leases addresses
  • Client config
  • Scope
  • Translate vs assign

Network Triage NE

  • 169.254 IP → Check DHCP
  • No name → Check DNS
  • No gateway → Check router
  • Weak Wi-Fi → Check channel
  • No link → Check cable
  • VPN fails → Check creds

Ports NE

  • 20/21 FTP
  • 22 SSH
  • 25 SMTP
  • 53 DNS
  • 80 HTTP
  • 110 POP3
  • 143 IMAP
  • 443 HTTPS

IMAP vs POP3 NE

IMAP

  • Server sync
  • Port 143
  • Multi-device

POP3

  • Download mail
  • Port 110
  • Single-client
  • Sync vs download

Networking NE

  • DHCP Leases IP
  • DNS Names to IP
  • NAT Address translation
  • APIPA 169.254 fallback
  • SSID Wireless name
  • VPN Encrypted tunnel

Cloud NE

  • IaaS Virtual infrastructure
  • PaaS Managed platform
  • SaaS Hosted app
  • VDI Virtual desktop
  • Hypervisor Runs VMs
  • Snapshot Point copy

UEFI vs BIOS SY

UEFI

  • Modern firmware
  • Secure Boot
  • GPT

BIOS

  • Legacy firmware
  • MBR
  • Older systems
  • Modern vs legacy

Boot Triage SY

  • No power → Check PSU
  • POST beeps → Check hardware
  • No OS → Check boot order
  • Slow boot → Check startup
  • Driver issue → Device Manager
  • Disk issue → Disk Mgmt

Windows Tools SY

  • Device Mgr Driver status
  • Disk Mgmt Partitions
  • Event Viewer System logs
  • Task Manager Processes
  • Services Daemon control
  • gpedit Local policy

Troubleshooting Steps SE

  • Identify -> Theory -> Test -> Plan
  • Implement fix Verify function Document outcome Escalate if needed

Malware Triage SE

  • Malware confirmed → Quarantine host
  • Need evidence → Preserve logs
  • Remove threat → Scan offline
  • Fix gaps → Patch system
  • Restore data → Clean backup
  • Prevent repeat → User training

Security SE

  • MFA Extra factor
  • BitLocker Disk encryption
  • Firewall Traffic filter
  • EDR Endpoint detection
  • Phishing Fake lure
  • Quarantine Isolate file

Procedures SE

  • Change Controlled update
  • Ticket Work record
  • Backup Recovery copy
  • ESD strap Static protection
  • SDS Safety sheet
  • Chain custody Evidence tracking

Common Traps

DHCP mixup

  • DHCP assigns IP ≠ DNS resolves names

Memory mixup

  • RAM is volatile ≠ Storage persists

Firmware mixup

  • UEFI is modern ≠ BIOS is legacy

Mail mixup

  • SMTP sends mail ≠ IMAP syncs mail

Malware order

  • Verify, then quarantine ≠ Restore point after cleanup

Last Minute

  • 1. Core 1 = devices/network/hardware
  • 2. Core 2 = OS/security/ops
  • 3. DHCP gives IP
  • 4. DNS gives names
  • 5. NAT translates addresses
  • 6. RAM loses power
  • 7. SSD has no moving parts
  • 8. UEFI supports Secure Boot
  • 9. SMTP sends email
  • 10. IMAP syncs email