Cheat sheet

ICDL Documents Cheat Sheet

Practice this exam

Using the Application

  • Not published of exam
  • File Formats Save Options Views Help & Zoom Switch Windows

Document Creation

  • Not published of exam
  • Text Selection Clipboard Find & Replace Navigation Symbols

Formatting

  • Not published of exam
  • Character Format Paragraph Align Indents & Tabs Line Spacing Styles & Lists

Objects

  • Not published of exam
  • Table Creation Table Formatting Graphical Objects Resize

Mail Merge

  • Not published of exam
  • Main Document Data Source Merge Fields Merge Output

Prepare Outputs

  • Not published of exam
  • Page Setup Headers & Footers Spell Check Print Options

Quick Facts

  • Exam ICDL Documents
  • Credential ICDL / ECDL Digital Literacy
  • Questions 32
  • Time 45 min
  • Pass Score 75% (24/32)
  • Format Practical + theory tasks
  • Level Foundation module
  • Blueprint Syllabus 6.0

Save vs Save As US

Save

  • Same file name
  • Same location
  • Same format

Save As

  • New file name
  • New location
  • New format
  • In place vs new copy

Document View Picker US

  • Check final print layout → Print Layout
  • Fast text-only editing → Draft View
  • Continuous scroll reading → Web Layout
  • See heading structure → Outline View
  • Change display size → Zoom slider

File Formats US

  • .docx Native editable format
  • .rtf Cross-app rich text
  • .txt Strips all formatting
  • .pdf Fixed, print-ready layout
  • .dotx Template for new docs
  • .odt OpenDocument text format

RTF vs PDF US

RTF

  • Fully editable
  • Cross-app compatible
  • Basic formatting only

PDF

  • Fixed layout
  • Hard to edit
  • Print-ready output
  • Editable vs locked

Save Format Picker US

  • Keep full editable formatting → .docx
  • Share across word processors → .rtf
  • Strip all formatting → .txt
  • Lock final layout → .pdf
  • Reuse styles for new docs → .dotx

Views & Productivity Tools US

  • Print Layout Matches printed page
  • Draft View Hides margins, headers
  • Web Layout Continuous scrolling text
  • Zoom slider On the status bar
  • Go To Jump to page
  • Help (F1) Built-in help search
  • Switch Windows Toggle open documents

Click Selection Escalation DO

  • One click cursor, two word, three paragraph
  • 1 click: place cursor 2 clicks: select word 3 clicks: select paragraph Ctrl+click: select sentence

Cut vs Copy DO

Cut

  • Removes original text
  • Ctrl+X shortcut

Copy

  • Keeps original text
  • Ctrl+C shortcut
  • Move vs duplicate

Text Selection Shortcuts DO

  • Single click Places cursor only
  • Double-click Selects one word
  • Triple-click Selects whole paragraph
  • Ctrl+click Selects whole sentence

Clipboard & Editing Shortcuts DO

  • Ctrl+C Copy, keep original
  • Ctrl+X Cut, remove original
  • Ctrl+V Paste from clipboard
  • Ctrl+Z Undo last action
  • Ctrl+Y Redo last undo
  • Backspace Deletes character to left
  • Delete key Deletes character to right

Find, Replace & Navigation DO

  • Ctrl+F Find text or phrase
  • Ctrl+H Find and replace
  • Ctrl+G Go to page
  • Whole words only Excludes partial matches
  • Match case Matches capitalization exactly

Indent Order FO

  • First line offsets one; hanging offsets everything else
  • First line: only line 1 Hanging: lines 2 onward Left/right: entire block

First Line vs Hanging Indent FO

First Line Indent

  • Offsets first line only
  • Body stays at margin

Hanging Indent

  • Offsets all but first
  • Used in citations
  • Line 1 vs rest

Formatting Tool Picker FO

  • Offset only first line → First Line Indent
  • Offset all lines but first → Hanging Indent
  • Align numbers on decimal → Decimal Tab
  • Copy formatting between text → Format Painter
  • Apply consistent heading look → Paragraph Style

Character Formatting FO

  • Bold (Ctrl+B) Increases stroke weight
  • Italic (Ctrl+I) Slants text right
  • Underline (Ctrl+U) Line below text
  • Superscript Raised, smaller characters
  • Subscript Lowered, smaller characters
  • Font colour Changes character colour
  • Format Painter Copies formatting between text

Character Style vs Paragraph Style FO

Character Style

  • Applies to selected text
  • Font and colour only

Paragraph Style

  • Applies to whole paragraph
  • Includes spacing and alignment
  • Text-level vs block-level

Paragraph Alignment & Spacing FO

  • Left align Default for English text
  • Center Used for titles
  • Right align Used for RTL text
  • Justify Flush on both margins
  • Line spacing Gap within a paragraph
  • Spacing after Gap between paragraphs

Indents & Tabs FO

  • First line indent Offsets only line one
  • Hanging indent Offsets all but line one
  • Left/right indent Shifts whole paragraph block
  • Decimal tab Aligns numbers on decimal
  • Left/centre/right tab Aligns text at stop

Styles & Lists FO

  • Character style Formats selected text only
  • Paragraph style Formats entire paragraph block
  • Heading styles Enable auto Table of Contents
  • Numbered list Sequential auto numbering
  • Bulleted list Unordered list markers
  • Border/shading Box or background colour

Table Creation & Editing OB

  • Create table Insert new grid
  • Delete table Remove entire table
  • Insert row/column Expands table size
  • Delete row/column Shrinks table size
  • Select cell Click inside cell
  • Select entire table Click table handle

Table & Object Formatting OB

  • Column width Adjust manually or drag
  • Row height Adjust manually or drag
  • Cell border Style, width, colour
  • Cell shading Background colour fill
  • Insert object Picture or drawn shape
  • Resize object Keep or ignore ratio

Mail Merge Flow MA

  • Main document plus data source equals merged output
  • Main: the template Data: the records Fields: the placeholders Merge: the final file

Main Document vs Data Source MA

Main Document

  • Letter or label template
  • Holds merge fields

Data Source

  • Recipient list file
  • Excel or CSV records
  • Template vs records

Mail Merge Workflow MA

  • Start a merge project → Open main document
  • Need recipient data → Select data source
  • Personalize each letter copy → Insert merge fields
  • Finalize the merged batch → Merge to new file
  • Produce paper copies → Print merged output

Mail Merge Setup MA

  • Main document Letter or label template
  • Data source Mailing list or file
  • Merge fields Placeholders for recipient data
  • Select recipients Choose data file records

Mail Merge Output MA

  • Preview merge Check before finishing
  • Merge to new file Combines document with data
  • Print merged output Prints letters or labels
  • Address labels Common merge output type

Page Prep Order PR

  • Setup then spell check then preview then print
  • Setup: margins and orientation Spell check: fix errors Preview: check the layout Print: choose pages and copies

Page Setup PR

  • Orientation Portrait or landscape
  • Paper size Changes page dimensions
  • Margins Top, bottom, left, right
  • Page break Insert or delete

Headers, Spelling & Print PR

  • Header/footer Top or bottom text
  • Header/footer fields Date, page, filename, author
  • Spell check Correct or ignore words
  • Custom dictionary Add accepted words
  • Print preview Check layout before printing
  • Print options Pages, copies, selection

Common Traps

Save vs Save As

  • Save overwrites file ≠ Save As makes copy

Cut vs Delete

  • Cut goes to clipboard ≠ Delete removes permanently

RTF vs Plain Text

  • RTF keeps formatting ≠ Txt strips all styles

Character Style vs Paragraph Style

  • Character formats selected text ≠ Paragraph formats whole block

Spacing After vs Line Spacing

  • Spacing after gaps paragraphs ≠ Line spacing gaps within lines

Main Document vs Data Source

  • Main document holds template ≠ Data source holds records

Page Break vs Extra Paragraphs

  • Page break jumps cleanly ≠ Extra paragraphs shift with edits

Last Minute

  • 1. 32 questions, 45 minutes total
  • 2. Pass mark is 75 percent
  • 3. Save keeps name, Save As renames
  • 4. Ctrl+C copies, Ctrl+X cuts
  • 5. First line vs hanging indent differs
  • 6. Decimal tab aligns number columns
  • 7. Character style vs paragraph style differ
  • 8. Mail merge needs main plus data
  • 9. Headers hold date, page, filename
  • 10. Spell check before print preview

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