Junior Statistician Qualification Examination

Practice session

In a customer satisfaction survey, 200 respondents rated an online banking platform on a 5-point scale. The responses were distributed as follows: Rating 1 (10 respondents), Rating 2 (25 respondents), Rating 3 (45 respondents), Rating 4 (80 respondents), and Rating 5 (40 respondents). What is the mode (众数) of the satisfaction ratings?

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