Study guide

Salesforce Agentforce 360 for Public Sector AP study guide

Read a lesson, then practice the ideas you want to remember.

Lessons

  1. Agentforce Architecture, Agent Builder & Pub
  2. Einstein Trust Layer, Guardrails & Responsib
  3. Topic Definitions, Instructions, Actions & C
  4. Rules-Based Eligibility Determination & Rece
  5. Benefit Programs, Benefit Schedules & Benefi
  6. Discovery Framework Assessments & Question V
  7. Decision Tables & Decision Matrices for Poli
  8. Dynamic Fee Schedules, Calculation Procedure
  9. Expression Sets — Calculation Steps, Formula
  10. Documenting Business Needs, Agency Value & V
  11. Discovery & Design Approaches and Solution D
  12. Mapping Business Processes, Personas & Requi
  13. Document Checklist Items, Content Management
  14. Intelligent Document Reader & eSignature Int
  15. Intelligent Document Automation, the Documen
  16. OmniStudio Document Generation & Dynamic PDF
  17. Public Sector Operational Reporting, Complia
  18. Emergency Response Management Intake, Triage
  19. Public Sector Employee Experience & Workforc
  20. Rapid Resource Allocation, Volunteer Coordin
  21. Funding Awards, Disbursement Schedules & Pos
  22. Funding Programs, Funding Opportunities & Pu
  23. Grant Application Intake, Review Workspaces
  24. Inspection Types, Action Plan Templates & On
  25. Regulatory Codes, Assessment Indicators & In
  26. Regulatory Code Violations, Enforcement Acti
  27. Application Reviews, Multi-Department Approv
  28. Business License & Permit Issuance, Conditio
  29. Regulatory Authorization Types & Application
  30. FlexCard Architecture, Constituent 360 Layou
  31. OmniScript Architecture, Step Design & Condi
  32. Data Prefill Patterns, Context Passing & Sav
  33. Data Mappers — Turbo Extract, Extract, Trans
  34. External API Integrations, HTTP Actions & Na
  35. Integration Procedures — Action Chaining, Ba
  36. Data Management Strategy, Data Quality & Int
  37. Setting Up an Org for Agentforce Public Sect
  38. AP-222 Exam Blueprint, Passing Standards & C
  39. Person Accounts & Constituent Data Modeling
  40. Public Sector Solutions Layered Architecture
  41. Public Sector Experience Cloud Site Template
  42. Guest vs. Authenticated User Journeys & Iden
  43. Multilingual Localization, Custom Labels & T
  44. Public Sector Service Console, Workspace Tab
  45. Data Security, Org-Wide Defaults & Sharing A
  46. Declarative-First Strategy, Process Library
  47. Government Cloud Tiers, FedRAMP & DoD Compli
  48. Salesforce Shield, Field Audit Trail & Platf