Skip to content
Contents
Chapter 1: The v3 Foundation Exam and the Organisational Context
Chapter 2: Understanding the Change Context
Chapter 3: Diagnosing and Structuring the Change Approach
Chapter 4: Delivery Strategy, Agile Practices and the Change Strategy
Chapter 5: People and Change — Individual Difference and Response
Chapter 6: Motivation, Resilience and Learning
Chapter 7: Key Roles in Change Leadership
Chapter 8: Psychological Safety, Leadership and Culture
Chapter 9: Teams and Change
Chapter 10: Stakeholder Identification, Analysis and Engagement
Chapter 11: Communication Theory, Messaging and Emotional Connection
Chapter 12: Communication Channels and Planning
Chapter 13: Assessing Change Impact and Severity
Chapter 14: Resistance to Change
Chapter 15: Change Analytics and Exam Readiness
